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Frida Baby

Frida Baby

frida.com
What is your customer experience with Frida Baby?

Frida Baby Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Frida Baby has a 1.3 star rating based on 4 customer reviews and consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Frida Baby reviews note good products but frequent failures and short lifespans.
  • Many customers request a refund and report difficulty with returns and exchanges.
  • Customer service is often unreachable and phone support is criticized.

Negative Feedback / Risk Areas

  • Poor customer service and unresponsive phone lines.
  • Multiple reports of defective units stopping work within weeks.
  • High price level relative to durability and refund challenges.

Positive Feedback

Reviewers say they like Frida Baby products when they work and find some features useful.

View full overview ›

Media from reviews

Frida Baby - Frases inapropiados en sus productos
Frida Baby - Frases inapropiados en sus productos - Image 2Regarding frida baby electric nail filerFrida Baby - Baby purifier stopped workingFrida Baby - Baby purifier stopped working - Image 2Frida baby humidifierFrida Baby - Problem
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Show reviews that mention
phone service junk merchandise gift electric nosefrida nose sucker light iman fridababy
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Anonymous
map-marker Quispamsis, New Brunswick

Faulty product

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Updated by user May 08, 2026

I left a voicemail and no one called me back

Original review May 06, 2026

I was given the Frida mom Instant Ice Maxi Pads as a gift before giving birth to my son. I tried 6 of the pads and none of them became cold.

I had other people follow the directions without success. I really needed this product after having a natural birth and I was very dissappointed.

View full review
Anonymous
map-marker Houston, Texas

Frases inapropiados en sus productos

AI Highlights
  • - Criticizes the company for placing offensive phrases on baby products.
  • - Says they will discard the products and calls the company disgusting.
Frida Baby - Frases inapropiados en sus productos
Frida Baby - Frases inapropiados en sus productos - Image 2

Como es posible que sean tan enfermos, colocando sus frases asquerosas en productos de uso cotidiano para los bebés, qué basura de gente botaré a la basura sus productos basura asquerosidad de compañía

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Anonymous
map-marker Asheville, North Carolina

Lost drain plug

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Terrible service, could not get through and the system hung up on me, did not resolve my concerns, really I have to write 100?

View full review
Hamna F Ovu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Regarding frida baby electric nail filer

AI Highlights
  • - Amazon electric filer stopped working.
  • - I changed batteries; it still does not work.
  • - Amazon asked me to contact you for resolution.
Regarding frida baby electric nail filer

Hello.

I am reaching out to you regarding the electric filer i bought on amazon. Its been less than 4 months & it stopped working.

I changed batteries, still not working.

I contacted amazon, they wanted me to reach out to you. Let me know what can be done.

Loss:
$35

Preferred solution: Full refund

View full review
Beatris Rri

Nose sucker not working

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Submitted a request online no call back. No email back. The nose sucker the electric one, it turns on but has absolutely no suction.

View full review
Anonymous
map-marker Bowling Green, Kentucky

You're merchandise is junk I purchased one and it didn't last 30 days it does not work

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AI Highlights
  • - The device will not turn on.
  • - I tried to contact the company several times without a response.
  • - I cannot reach a human on the phone and am redirected.

I went to turn it on it will not come on it's just like you don't have a letter to it at all I tried to contact this company several times only to be turned around to another direction can not get a human on the phone no one responds

User's recommendation: Your phone should not be automated

View full review
Anonymous
map-marker Bowling Green, Kentucky

You're merchandise is junk

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AI Highlights
  • - Purchased within 30 days; the product doesn't work.
  • - I cannot reach a representative by phone to discuss the issue.
  • - Price is 44.99.

I purchased this product less than 30 days ago and it don't work I cannot get a representative on the phone to discuss the issue for no reason... This is 44.99 I don't know about you but I don't want to buy this every 30 days your company is really bad cuz you can't get anyone on customer service line

User's recommendation: Find a different product that is not from this company

View full review
Anonymous
map-marker Port Huron, Michigan

Baby purifier stopped working

AI Highlights
  • - The purifier started making loud noises.
  • - I replaced the filter, but it stopped working.
  • - There is a 90 replacement fund and I spent $50.
Frida Baby - Baby purifier stopped working
Frida Baby - Baby purifier stopped working - Image 2

Hello I would like a new air purifier my purifier just started making really loud noises I bought a new filter because I thought that was the problem now it literally stopped working! Says there is a 90 replacement fund I would appreciate a new one I spent $50 on this!

View full review
Iman F Rrz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Electric NoseFrida Not Working After Charging

AI Highlights
  • - NoseFrida won't power on; light not on after full charge.
  • - Not dropped or damaged; under warranty; requesting next steps or replacement.

Hi FridaBaby Team,

I recently purchased the Electric NoseFrida, and it has suddenly stopped working even after fully charging. The light doesn't turn on, and the device won't power up. I've tried different charging cables and cleaned the parts, but nothing seems to help.

It hasn't been dropped or damaged, and I believe it's still under warranty. Could you please advise on the next steps or how to get a replacement?

Thanks so much,

Iman

Loss:
$30
View full review
1 comment
Guest

Hey there, we so appreciate your feedback and will look into this to keep making our products better. In the meantime, we'd love to make this right for you - please reach out to us at frida.com/help and we'll get started.

Anonymous
map-marker Pensacola, Florida

Humidifier has a crack. See video below

AI Highlights
  • - There is a crack in the front of the humidifier.
  • - Water leaks when filling the pitcher.
  • - It was a registry gift and has been opened and used.

My humidifier has a crack in it. I didnt use it when I first received the humidifier because it was a gift off my registry.

I recently opened the humidifier and used it once and noticed water leaking when filling the pitcher. I noticed the crack in the front of the humidifier.

User's recommendation: Great products

View full review
Kate V Tmj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Humidifier isn’t working

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Wasn't of any help at all. I've called multiple times and no one has answered the phone. Please call back, thanks.

Loss:
$45
Pros:
  • Good products
Cons:
  • Bad customer service

Preferred solution: A call back please

View full review
Desiree H Kyc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Frida baby humidifier

Frida baby humidifier

I purchased a Fridababy humidifier a year ago, but it just stopped working out of the blue today. I was trying to see how I go about getting a replacement.

Preferred solution: A replacement of the fridababy humidifier

View full review
1 comment
Guest

Go to the website, and contact customer support. You can receive a replacement.

Tess Otm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Replacement plug for grow with me tub

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I just need a replacement plug for the grow with me tub, and I cant find one on your website or anywhere else..

View full review
Kate V Tmj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Humidifier isn’t working

No one answered the phone and I've called three times already within the last six hours. Haven't heard back. Call me.

Loss:
$45

Preferred solution: Phone call back please

User's recommendation: Answer the phone please

View full review
Rajni P Vgh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem

AI Highlights
  • - Frida nasal aspirator turned on during the second use and then stopped working.
  • - I lost the receipt and need a replacement.
Frida Baby - Problem

I bought the Frida nasal aspirator and when I opened it it turned on by the second time when I actually wanted it to use it wasnt working at all. And I threw out my receipt already.

I hope you you guys can help me with a new one . I really need it

Loss:
$40
Pros:
  • I love the frida products

Preferred solution: Full refund

View full review
Uzma F Tvt

Electric nose frida not working

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AI Highlights
  • - Product is poor quality and cannot perform its function.
  • - Suction is poor and it leaks from the back when removing from a baby's nose.
Updated by user Mar 25, 2024

Nose frida is not good m not satisfied with it…i want half refund atleast

Original review Mar 10, 2024

The product of very bad quality and connot do the work it is supposed to. The suction is not good at all. Sometimes when the product is able to pull out something from the babys nose, it leaks from the back of the machine.

I would like to return it and get my money back.

Preferred solution: Full refund

View full review

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